All products are pre-checked for quality and defects before they are shipped. In spite of our best efforts, if you find the product delivered is damaged, kindly email the customer care for Return procedure within 24hours of delivery. The decision to accept returns rests solely with the BHANAVI’S team.
Once the products are shipped no returns will be accepted unless the above mentioned details stand true.

Quality Assurance

• All products are pre-checked before shipping.

• Returns/exchanges are approved solely by BHANAVI’S team.

Eligibility for Return / Exchange

• Product must be unused and unworn.

• Saree must be returned in original packaging with barcode intact.

• Products disliked due to color/design preference are not eligible.

• Color differences due to lighting or device display are not considered defects.

Return Process

• Notify within 24 hours of delivery via email:

  • kavana.srichandra@gmail.com

• Share clear images of the damaged/incorrect product.

• Upon approval, ship to:

  BHANAVI’S
  Shop No 42,43, 1st Floor
  Safina Plaza, Infantry Road
  Bengaluru – 5600071

• Refund or exchange will be processed within 7 working days after inspection.

No Refunds / Exchanges in These Cases

• Incorrect or outdated delivery address

• Incorrect address format (including PO Box)

• After 3 failed delivery attempts

• Package refused by recipient

• Product disliked due to color/design

• Customized orders (blouse stitching, fall/pico, detachment, tasselling)

Final Note

• We value your trust and aim to provide a smooth shopping experience.

• For assistance before, during, or after purchase, please contact us via email.